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After letting client contact slide for years, this veteran made the commitment to more consistent communication—and in the process saw a huge surge in his take-home pay.
You work hard to land new clients. But how do you move them along from the fleeting glow of opening that first account to a deeper loyalty that inspires passion, friendship, and enthusiasm? The answer comes from the faithful employment of three ancient ideas.
Superior service training can help your staff turn stressful situations into relationship-building opportunities.
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